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Wilbanks, Smith & Thomas Asset Management, LLC, (“WST”), respects every client’s right to privacy and we remain dedicated to protecting the confidentiality of the information entrusted to us by our clients.
The information WST collects is limited to that which may be useful as we conduct our business and provide services to clients; protect and administer client accounts; comply with all regulatory laws and regulations; obtain an understanding of a client’s financial needs so that we may provide them with the highest quality of service. WST may collect nonpublic, personal information about its clients from the following sources:
WST does not sell information or client lists to third parties nor do we share information about any clients or former clients other than to provide investment management services to our client accounts. We will disclose information in very limited instances as permitted by law, including:
Disclosures to companies or affiliates who perform services for WST on a client’s behalf and who are obligated to keep any information we provide them strictly confidential such as vendors we engage to facilitate account reviews; technology consultants who assist WST in maintaining its computer systems; and client brokers and account custodians.
Disclosures to companies as permitted by law, including those necessary to service and process a client’s account transactions; disclosures in connection with subpoenas or other legal processes; disclosures as part of fraud investigations; disclosures in connection with audits and examinations; and disclosures pursuant to a client’s authorization or consent.
WST may also mail to its clients, periodic account statements, for accounts with a common mailing address in a single envelope for convenience. This may include other family or related accounts with the same mailing address and is done at the request of the client.
WST has adopted the following internal policies and procedures to maintain both physical and electronic safeguards in accordance with federal guidelines and legal standards, protecting both client and former client’s nonpublic, personal information from unauthorized disclosure:
This Privacy Notice is subject to revisions and you may request a copy of WST’s current Notice by contacting our office.